CETEC SOFTWARE

Privacy Policy

At CETEC Software, we care about your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our Facebook app for WhatsApp to receive updates from our clients.

1. What Information We Collect

We collect two types of information:

a. Personal Information

• WhatsApp Number: We collect your WhatsApp number to send updates and notifications related to the services provided by our clients.

• Client Information: Our clients provide us with information such as your contact details to send WhatsApp updates.

b. Usage Information

• App Usage Data: We may collect data about how you use the app (e.g., messages sent, received).

2. How We Use Your Information

We use your information to:

• Send WhatsApp messages and updates from our clients.

• Improve the app and make it work better.

• Help our clients stay informed about their communications with you.

3. How We Protect Your Information

We do our best to keep your information safe using secure systems. However, no system is 100% safe, and we cannot guarantee complete security.

4. How Long We Keep Your Information

We keep your data as long as we need it for the reasons described above, or longer if the law requires it.

5. Refund and Cancellation Policy

CETEC Software facilitates communication between clients and their users via WhatsApp messages. Since our service is based on the delivery of digital communication, refunds and cancellations are not applicable once a message is sent or a service is delivered. However, if a technical issue or error occurs that prevents the service from being delivered as promised, you can contact us to review the issue. Refunds or adjustments will be considered on a case-by-case basis. For queries or disputes, please contact us using the details provided below.

6. Your Rights

You have the right to:

• See what information we have about you.

• Correct any mistakes in your information.

• Delete your information (if allowed by law).

• Object to how we use your information.

If you want to exercise any of these rights, contact us using the details below.

7. Links to Other Websites

• Our app may link to other websites or services. We are not responsible for their privacy practices, so we recommend reading their privacy policies..

8. Contact Us , If you have any questions about this policy, please contact us:

Address : BF-10, Ist Floor, Grand City Plaza, Pakhowal Road, Ludhiana.

Contact : +91-9417001977.

Terms and Conditions

1. Who Can Use the Website

• This website and its services are intended for use by individuals aged 18 years or older. By using the website, you confirm that you meet this requirement. • Users must comply with all applicable laws and regulations when accessing or using the website.

2. Prohibited Uses of the Website

You agree not to: • Use the website for unlawful or fraudulent activities. • Attempt to gain unauthorized access to the website’s systems or data. • Post or transmit any harmful or malicious content. • Engage in activities that disrupt or impair the website’s operation.

3. Intellectual Property Rights

• All content on the website, including text, images, logos, and code, is the intellectual property of CETEC Software unless otherwise specified. • You may not reproduce, distribute, modify, or create derivative works from the website’s content without prior written permission.

4. User Accounts and Suspension

• Users are responsible for maintaining the confidentiality of their account credentials. • CETEC Software reserves the right to disable user accounts for violations of these terms or any suspicious activity.

5. Disclaimers of Warranties and Legal Limitations

• The website and its services are provided “AS IS” and “AS AVAILABLE.” CETEC Software makes no warranties of any kind regarding the website’s functionality or accuracy. • To the fullest extent permitted by law, CETEC Software shall not be liable for any damages resulting from the use of the website or its services.

6. Payment and Subscription Information

• Any payment or subscription-related details will be communicated clearly to users during the transaction process. • Users must ensure the accuracy of their payment information. CETEC Software is not responsible for payment failures due to incorrect user input.

7. User Content Rights

• Users retain ownership of any content they post or share via the website. By submitting content, you grant CETEC Software a non-exclusive, worldwide license to use, display, and distribute your content as necessary for the website’s operation. • You are solely responsible for the content you provide and must ensure it does not infringe on the rights of others.

8. Contact Us

For inquiries about these terms, please contact us: Address: BF-10, Ist Floor, Grand City Plaza, Pakhowal Road, Ludhiana.Contact: +91-9417001977.